Business Communication
Develop the practical communication skills needed to write clearly, speak professionally, collaborate effectively, and communicate with confidence in the workplace.
- 30 Days
- Practical Projects
- Weekly Assessments
- Final Assessment
- Certificate of Completion
- Career Guidance
30-Day Business Communication Program
Build professional communication habits through workplace writing, meetings, presentations, negotiation, customer communication, business etiquette, and career-focused practice.
Course Outcomes
By the end of the program, you will be able to write effective business messages, present ideas clearly, contribute to meetings, communicate with clients and teams, handle workplace situations professionally, and prepare for interviews.
30-Day Course Curriculum
WEEK 1 — BUSINESS COMMUNICATION FOUNDATIONS
Communication purpose, audience, clarity, tone, and structure
Professional vocabulary, grammar, and business etiquette
Active listening, questioning, paraphrasing, and feedback
Verbal and non-verbal communication in professional settings
Building confidence and professional presence
Communication barriers and practical solutions
Weekly practice and assessment
WEEK 2 — PROFESSIONAL WRITING & DIGITAL COMMUNICATION
Business emails, memos, notices, and workplace messages
Writing clear instructions, summaries, reports, and proposals
Subject lines, formatting, tone, proofreading, and editing
Digital etiquette for email, chat, and video meetings
Writing for customers, managers, colleagues, and external partners
Adapting messages to purpose and audience
Professional writing project and weekly assessment
WEEK 3 — MEETINGS, PRESENTATIONS & TEAMWORK
Meeting preparation, agendas, minutes, and action points
Speaking in meetings, discussions, and group decision-making
Presentation planning, storytelling, visual support, and delivery
Explaining data, giving updates, and answering questions
Team collaboration, feedback, and constructive disagreement
Professional networking and introductions
Presentation project and weekly assessment
WEEK 4 — CLIENT COMMUNICATION, NEGOTIATION & CAREER READINESS
Customer and client conversations
Handling complaints, difficult conversations, and escalation
Negotiation basics, assertiveness, and respectful persuasion
Business proposals, follow-ups, and relationship management
Interview communication, personal branding, and networking
Building a business communication portfolio and CV
Career-focused review and assessment
FINAL 2 DAYS — CAPSTONE, ASSESSMENT & CAREER GUIDANCE
Day 29: Complete and present a business communication capstone project
Day 30: Final assessment, project review, certification, interview preparation, and career planning
Practical Projects
Create a professional email set, workplace report, meeting agenda and minutes, presentation, client-response script, negotiation role-play, and a business communication portfolio.
Weekly Assessments
Complete quizzes, writing reviews, role-plays, meeting simulations, presentation feedback, and project checkpoints to track progress.
Certificate of Completion
Learners who complete the 30-day curriculum, practical projects, and final assessment receive a JobsAndSkills.in Certificate of Completion.
Portfolio & CV Guidance
Learn how to document business writing, presentations, meeting contributions, client scenarios, and measurable communication improvements in a professional portfolio and targeted CV.
Interview & Career Guidance
Prepare for interviews, office roles, customer-facing work, administration, sales, support, and team-based opportunities through mock interviews, professional introductions, and a personalised career action plan.