30-Day Course Curriculum

WEEK 1 — COMPUTER HARDWARE FUNDAMENTALS

Computer systems, components, specifications, compatibility, peripherals, ports, and safe workspace practices
Motherboards, processors, memory, storage, power supplies, cooling, cases, and expansion cards
Tools, ESD protection, safe handling, component installation, cable management, and hardware documentation
BIOS/UEFI, boot process, firmware settings, storage partitions, drivers, and device identification
Printers, displays, input devices, scanners, UPS systems, and common peripheral faults
Practical project: PC component identification, system specification, and supervised desktop assembly
Weekly hardware fundamentals assessment

WEEK 2 — OPERATING SYSTEMS & TROUBLESHOOTING

Operating-system installation, updates, user accounts, permissions, file systems, backups, and recovery options
Windows and Linux fundamentals, command-line awareness, services, processes, logs, and system utilities
Driver management, software installation, device conflicts, performance checks, and maintenance routines
Troubleshooting methodology, problem isolation, diagnostic tools, error messages, and escalation procedures
Data protection, backup planning, malware awareness, safe downloads, password practices, and privacy
Practical project: operating-system deployment, maintenance checklist, and fault-diagnosis report
Weekly systems and troubleshooting assessment

WEEK 3 — NETWORKING FUNDAMENTALS & CONFIGURATION

Network types, topologies, OSI and TCP/IP concepts, Ethernet, Wi-Fi, cables, connectors, and network hardware
IPv4 addressing, subnetting basics, DHCP, DNS, gateways, MAC addresses, and private networks
Switches, routers, access points, modems, network interface cards, and basic device configuration
Network testing with ping, ipconfig/ifconfig, traceroute awareness, cable testing, and connectivity diagnosis
Wireless security, network segmentation awareness, firewalls, secure configuration, and common network threats
Practical project: small-office network plan, IP addressing exercise, and supervised connectivity troubleshooting
Weekly networking assessment

WEEK 4 — SUPPORT PRACTICE, SECURITY & CAREER SKILLS

Help-desk workflows, ticketing, service-level awareness, remote support, user communication, and professional conduct
Basic server and cloud concepts, shared resources, printers, file permissions, and access management
Cybersecurity fundamentals, phishing, social engineering, endpoint protection, incident reporting, and awareness training
Preventive maintenance, asset inventories, lifecycle planning, documentation standards, and support checklists
Technical support scenarios, portfolio preparation, CV development, interview preparation, and IT career pathways
Practical project: complete support-ticket portfolio, asset register, and network security checklist
Weekly support and security assessment

FINAL 2 DAYS — CAPSTONE, ASSESSMENT & CAREER GUIDANCE

Day 29: Complete a supervised capstone involving PC assembly or upgrade, operating-system setup, network configuration, troubleshooting, security checks, and technical documentation.
Day 30: Final written and practical assessment, capstone presentation, certification, CV preparation, mock interview, and career action plan. Practical work must follow safe procedures and be supervised where required.